HearWise listens to doctor–patient conversations in real time — in English, Mandarin, Malay, Cantonese, and Hokkien — and generates structured clinical notes automatically. On-premise. Secure. Built for the multilingual realities of Southeast Asian hospitals.
Physicians spend 1–3 hours daily on documentation — time that could be spent with patients.
Across modern healthcare, the documentation load now rivals direct clinical time. Notes follow doctors home. After-hours charting has become the silent norm.
Burnout. Reduced patient time. Lower throughput. Higher operating costs. Every hour at a screen is an hour not at the bedside — and every hospital pays the difference.
In Malaysian hospitals, doctors code-switch between English, Mandarin, Malay and dialects in a single consultation. Existing tools simply don't speak the way your physicians do.
HearWise is an AI clinical scribe that runs entirely on-premise within your hospital's own infrastructure. It listens to consultations in real time, transcribes multilingual conversations, and generates structured clinical notes — SOAP notes, specialty templates, discharge summaries — for physician review.
No cloud dependency. No platform overhaul. No 18-month transformation programme. HearWise integrates with the workflows and systems you already have, and earns its place from the very first session.
"Your data stays in your hospital. Your doctors stay focused on patients."
Live transcription of doctor–patient conversations across English, Malay, Mandarin, Cantonese, Hokkien, Hakka and Teochew — including the mid-sentence code-switching your clinics actually use.
Automatically generates structured notes — SOAP, specialty templates, discharge summaries — from the conversation transcript. Physicians review, edit and approve. The doctor always has final authority.
Deployed entirely within the hospital's own infrastructure. Patient data never leaves the premises. Full PDPA compliance is built into the architecture, not bolted on as policy.
Works as a standalone application from day one. Designed with API capability for future integration into existing EMR/HIS systems — no platform overhaul required to begin.
The doctor opens HearWise on their device — PC, tablet or phone. Patient context is loaded.
Doctor and patient speak naturally. HearWise transcribes in real time, handling language switches automatically.
HearWise generates structured clinical notes from the conversation — SOAP notes, templates, key findings.
The physician reviews, edits and approves the AI-generated notes. The clinician keeps final authority.
Approved notes are stored and can be pushed to existing hospital systems via API.
Not a US product localized after the fact. HearWise is optimized from the ground up for the multilingual, code-switching conversations that happen in Malaysian hospitals every day — Mandarin to English to Malay in a single sentence.
HearWise does one thing exceptionally well: clinical documentation. It integrates with your existing systems rather than replacing them. No platform overhaul. No operational transformation. No 18-month implementation.
Full on-premise deployment. Patient data never touches an external cloud. Complete PDPA compliance by architecture, not by policy — and verifiable on your own hardware.
Begin with a 60-day pilot with five physicians. Validate results inside your specific clinical environment before any broader commitment. We earn the expansion.
Built on AI models validated by leading US health systems — adapted specifically for Southeast Asian healthcare environments and the languages spoken inside them.
Clinical documentation is where we start — not where we stop. HearWise is building toward a comprehensive healthcare AI platform that helps hospitals improve every dimension of operations.
Intelligent screening and triage to connect patients to the right specialists, quickly and precisely.
Patient health insights and diagnostic support powered by digitized clinical data.
AI-assisted staffing, scheduling and resource optimization across the hospital.
AI clinical documentation is being adopted by leading health systems globally. Major US health systems report between one and three hours of physician time recovered each day after deploying ambient AI scribes.
Regional adoption is now accelerating across Asia. Hospitals in Malaysia, Singapore, Indonesia and Thailand are actively deploying AI clinical documentation as a foundational layer of their digital strategies.
HearWise is built for the moment when global category proof meets the operational realities of Southeast Asian healthcare — multilingual, on-premise, partner-led.
Whether you're exploring AI documentation for the first time, or ready to discuss a pilot programme inside your hospital, we'd welcome the conversation.